Shipping Information

Shipping Rates Within the U.S. —FREE shipping

EENKI use USPS for transportation. If you place an order on a working day, the shipping time about 3-5 working days.
Orders placed on holiday. Shipping time about 5-7 working days. If you encounter major holidays or large-scale promotions, the shipping time will be slower. You can contact customer service or contact our customer service department

EENKI After-Sales Service team EMAIL:business@eenki.com

Returns & Exchanges

If we make a mistake with your order or send a less-than-perfect product we will reship and replace your product. Due to the nature of our products we cannot accept returns for products that have been opened for the safety and health of our employees. Returns are accepted within 30 days of purchase.

Refunds are contingent upon the company’s reception of the unwanted Madluvv Product. Exchanges are dependent upon product availability.

EENKI After-Sales Service team EMAIL:business@eenki.com